Archive for the ‘floor refinishing portland oregon’ Category

Finish technology, the great unknown

I was at my distributor today and overheard something amazing. A company owner who has been in business many years was asking for some product. Here’s how it goes,
Owner, “I want the lightest colored finish you can use on maple.”

Dist rep, “You need BonaSeal for the lightest look.”

Owner, “Can I put Glitsa Infinity on top?”

Dist rep, “Sure”

Owner, “I just want whatever is cheapest for this job.”

If these are the questions of a “veteran” and the operating principles, then it’s no wonder homeowners are lost when comparing estimates. Would this make you confident to know it was your floor?

Homeowners, here is the way to solve things. Look the contractor in the eye and say the following question, “If this were your house and you could use any product to make your floors most durable, then what finish would you use and why?”

I would love e-mails about any stories.

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Posted in Hardwood floor Portland, Uncategorized, floor refinishing portland oregon | No Comments »

Lowest price=Lowest Common Denominator

I had a thesis advisor who did a lot to help me avoid one of the common pitfalls that happens to people. He always referred to it as the “lowest common denominator” as a suggestion that people would rather be a minimalist in their ways than really try to achieve the most that they could in every endeavor.

The problem  that consumers don’t realize is that all contractors pay roughly the same cost for materials, unless they are stealing material, which I doubt. Therefore, to have a lower cost the contractor must have a lower labor cost.

To have a lower labor cost either jobs must happen faster or employees must be paid less. HERE are the pitfalls of such a model.

1) Faster jobs-If you want attention to detail on your project, then forget it if the job is a production job that has to be done quickly.

2) Low paid employees- Underpaid employees really don’t want to do the best job, end of story.

Here is my challenge:

If you know the name of a licensed hardwood floor company in Portland, Oregon that is “cheap” and always a low bidder, and has legal employees covered by workers compensation then please give me their name. I want to know their model and secret if their work looks good. I will donate a free premium Glitsa tack mop and cleaning kit once I see the job and you can convince me that their work is really a quality product if I know what finish they used on the floor.

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Posted in Hardwood floor Portland, floor refinishing portland oregon, portland hardwood professional | 1 Comment »

Apples to apples floor finish

I do a number of estimates for my floor business and I am always perplexed by the lack of information other floor companies are providing for the homeowner. Let me bring about a few real world points for people in order to dispel the myths surrounding the “bidding” process.

1) Two coats versus three coats versus coverage rate

Honestly this is a six versus one half dozen comparison. Your average floor finish has a recommended coverage rate for application. Some finishes have an optimal application range of 300 square feet per gallon where others are at 500. This has a big impact on the “mil thickness” (durability) of the finish. Three thin coats will actually be less durable than a quality two finish coat job. Cheap contractors stretch finish thin when applying it. Three coats sounds like a better thing, but is only a repeat visit and more work for the contractor if the coverage is less than adequate.

2) Resins and solids content

This is a real hidden point of discussion for some floor companies, particularly low priced companies and large outfits. Waterborne finishes have a protective resin suspended in water that is the “thing” that provides durability. The chemical composition of this resin has a tremendous impact on durability. Cheap floor finishes have weak resins and are “watery” with coverage rates near 600-700 square feet per gallon.  They are lower in solids (the resins that provides durability).

3) Two component versus one component waterbased finish

One component floor finishes have minimal scuff and scratch resistance. They rely simply on oxygen to link the finish resins. Two component finishes rely upon a chemical crosslinker to “matricize” the finish resins and form a really tough scuff resistant floor. In talking with several finish chemists during NWFA schools, I have found that two component finishes fare almost twice as well in taber abrasion tests that test durability. For a perspective single component finishes can be about $25-50 per gallon, where a quality two component waterborne ranges from $80-110 per gallon.

CHEAP  ONE COMPONENT FLOOR FINISH

mega

DURABLE TWO COMPONENT FLOOR FINISH

Dura Seal

My Point!!!!

Ask your contractor about these points. Why? Because if they don’t have an answer they are NOT a professional. They are a “guy with a sander” who can multiply a square foot price and use a tape measure. Please make a fair comparison when evaluating floor refinishing estimates. Otherwise you will be taken for a ride by a snake oil salesman and have a worn out floor in two years.

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Posted in Hardwood floor refinish, floor refinishing portland oregon, hardwood floor finish, hardwood floor refinishing prices, waterbased finish, wear layer thickness | No Comments »

Real world waterbased finish

I get asked so often about finish durability. Honestly, my answer is always to explain the features of various finishes and suggest only the types of products I would use on my own home.

Two years ago in April 2010 I applied three finish coats of Glitsa HP two component waterbased finish to my floor (Matte sheen). Today while I was cleaning my floors using our suggested method and was really impressed with how they still look great. My children are two boys ages 4.5 and 2.5 (they’re wild and crazy) and they are my best testers along with my dog who is young and crazy. The photo below is pretty much the best proof I can give you for the real world performance of a finish. No hyped marketing behind this one, just real world for someone else to see if they are wondering about durability.

This isn’t that I am sold on only one particular finish, just that I have this product in my house on a daily basis and can personally vouch for how well it performs in durability.

IMG_2105

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Posted in Hardwood floor durability, Hardwood floor refinish, floor refinishing portland oregon, hardwood floor finish, waterbased finish | No Comments »

Customers are the best judge

We often get asked about dustless sanding by many customers. We are known for using this technology and use it on jobs as much as possible. The system really does work amazingly and I can “pitch” that all day. It is much better when the observation comes from someone other than me because third party objective review is the strongest voice. We have reviews on the web at sites like Yelp. What’s even better is when you have a client send a small note in an invoice without us asking for a review. Here is a scan of the small Post-It note that we got from our client Shawn in a payment recently. It makes our day to know we are doing our job and people really feel value to our service!

scott copy

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Posted in Dustless Hardwood Refinishing, Hardwood floor Portland, Hardwood floor refinish, floor refinishing portland oregon, portland floor | No Comments »

The new face of low-VOC

Waterborne finishes run the gamut for durability. At our home we have two of the world’s greatest floor finish durability testers, boys ages 2 and 4 and a half. They lay credit to the fact that waterborne finish can be durable.

In the change of the market towards waterborne finish, California has set the standard at 275g/L VOC maximum. In response, on of our favorite finishes (Dura Seal X-terra) has recently been re-formulated to be in compliance. In addition to being a very durable waterborne, this finish performs flawlessly on the job. We love the look and workability of this finish. IMG_0215

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Restoring a botched sanding job

The other day we received a phone call from a distraught homeowner. She had unfortunately hired a “fly-by-night” contractor for a job. Originally when he was hired he was there to install tile, but assured the homeowners he could also refinish the wood floors. Because of the unethical nature of this person, I am willing to release that his company was called “A Touch of Class”, or at least that was the name under which he was operating. After checking his license I determined that was an inactive license with several judgments and orders to pay damage fees.

During this first portion we sanded the floor at a slight angle to remove the drum marks from the original sanding process. Here are the results after the first round of sanding.

Afterwards, we filled the floor to remove gaps and the process is shown here.

To illustrate the dust collection process we have a video clip of the process as seen here.

Final finish sanding is done using a Lagler Trio.

After all sanding was completed, we dampened the floor to prepare for staining. The floor was stained as a mixture of Coffee Brown and Golden Brown. Afterwards, two finish coats of a traditional Glitsa Swedish finish system.

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Posted in Dustless Hardwood Refinishing, Hardwood floor Portland, Hardwood floor refinish, floor refinishing portland oregon, hardwood floor finish | 3 Comments »

Oh, So you do that too…

The title of this blog may seem a little odd, but it serves a purpose. Sometimes there is a little bit of confusion to the services my company offers in the world of wood flooring in Portland. My portfolio on the website could possibly lead people to believe that our work is only high end and custom work. The truth is that 90% of the hardwood floor installations we undertake are adding new flooring to an existing wood floor and refinishing the whole floor. I will walk you through this with a couple of step by step photos. In the first photo is where the floor ended after a wall was taken out in a remodel by my friends at Envi Construction. In the next photo, you can see where we removed a selected number of boards so that we may integrate, in a random pattern, new flooring. The goal we seek to accomplish is making the new floor and the old floor look harmonious in every way. Afterwards, new matching flooring was installed and sanded and finished for a contiguous appearance. There are a couple of tricks to ensuring a proper appearance that involve grading and specifying the mill providing the material. Depending on the mill and the region of production some flooring (particularly red and white oak) can be quite variable in the tones. This difference doesn’t become evident until sanding, so specifying product relies on a particular attention to detail and experience.

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Posted in Dustless Hardwood Refinishing, Hardwood floor Portland, Hardwood floor refinish, floor refinishing portland oregon, hardwood floor, portland floor, portland hardwood professional | No Comments »

Planning for a quality Hardwood Floor Refinish

Every week I do a number of hardwood refinishing estimates for homeowners and one of the most frequent questions asked is how long the process will take. The question is somewhat of a loaded question because a number of factors apply to the process. Two primary factors apply to the length of a standard hardwood refinish project: the type of finish used and the number of finish coats applied. Additional factors to consider may be if any repairs need to be done to the wood floor prior to sanding. Oftentimes pets may consistently urinate in spots of the home or during the watering process plants may overflow onto the wood floor, which causes dark spots from mold growth. The sanding process will not remove these stains usually, so a suitable repair with matching material is most often necessary.
The two predominant types of finish used in wood floor refinishing are oil based and waterbased finishes. Oil based finishes most commonly used are polyurethane and acid-curing Swedish finishes. Oil modified polyurethane has the slowest dry time and typically requires a full day of dry time between coats. Acid-curing Swedish finish systems are catalyzed chemically for the seal coats, which allows application of two coats in a day. The top coat is a much slower one day process of drying. In contrast most waterbased finishes will dry within 2-3 hours depending on the catalyst and coverage rate. I have seen waterbased floors coated with three coats in one day, although I do not recommend this typically.
Two additional key terms to understand are dry time and cure time. Dry time of a finish is the amount of time that it takes for the finish to be dry to the touch and walked on so that nothing sticks to the finish. Cure time is the amount of time that it takes for the finish to completely off-gas and achieve 100% of it’s hardness. The cure time of a typical water-based finish is approximately one week, although most waterborne finished are 90% cured within 48 hours. By comparison a typical oil-based finish has a longer cure time of 30-90 days.
Now that I have confused you thoroughly let me offer my best advice based on experience. I rarely recommend anyone to move in on a water-based floor in under 24 hours, although I allow my customers to walk on the finish sooner if required. Water-based finishes are very durable within an overnight dry time so that the floor can be walked on the morning after a final coat. By contrast I rarely recommend walking on a oil-based finish floor in under 24 hours and not moving in heavy furniture in under 48 hours. For a typical 800-1200 square foot hardwood floor refinish I would suggest allowing 5 days for the entire process of refinishing if three water-based finish coats are to be applied. Allow an additional 2-3 days if the floor is to be stained or oil-modified finish applied. If you have questions, then visit our website or e-mail us.

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Posted in Dustless Hardwood Refinishing, Hardwood floor Portland, Hardwood floor refinish, floor refinishing portland oregon, portland hardwood professional | 3 Comments »

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